Return Policy

Right of Revocation (Return Guarantee)

We want that you are satisfied with our service and delivery. According to § 312d BGB you have a right of revocation for remote purchases (e.g. Internet, written, verbal). You can recall your declaration for a contract without giving reasons in writing (e.g. letter, fax, email) or by return of the ordered articles within one month after receipt of the goods. The one month period starts with the receipt of this instruction at the earliest. To keep the term it is sufficient to send off your written revocation or the goods in time.

A right of revocation does not exist for audio or video recordings (e.g. CDs, video cassettes, DVDs) or software, that were unsealed by you. Products made to specifications (e.g. articles with customized engraving) are excluded from the right of revocation as well. Further the right of revocation does not apply to commercial buyers (customers who at the time of the conclusion of the contract act in a commercial or independent professional capacity.) You cannot claim revocation for services that were carried out.

Direct your revocation to the following email or fax address or send a safe packed package sufficiently stamped to our postal address:

Laperle GbR, Inh. Dr. Huber & Wagner, Gartenstr. 40, 73326 Deggingen, e-mail: info@laperle.de

Revocation Consequences

In case of an effective revocation mutual received goods and payments have to be returned. 

We reserve the right to deduct the lawfully permitted amount in case of loss, use, and/or damage of the products. In all other respects you can avoid indemnification if you don’t take the goods into use like an owner und refrain from doing anything that affect the value of a product.

Under the following conditions also shipping costs for the return are refunded to you in accordance with § 357 BGB:

The return takes place from a German shipping address.

You revoke the sales contract within one month after receipt of the goods in writing or by email or by returning the goods.

The value of the returned article is more than 40 EUR.

If the supplied products don’t correspond to the ordered products, or if the merchandise arrived damaged or has defects, Laperle Gbr carries the return costs independently of the product value. Please understand that in all other cases shipping expenses have to be paid by you. Thus in particular, if the product value is below 40 EUR, if the product was sent back to us after one month or if you didn't revoke the contract within the one month period.

Please provide us with your bank account information, so that we can transfer the product value and also the shipping costs if applicable. If you buy on account, we will offset the shipping costs we have to pay against possible outstanding invoice totals. You will be informed about the credit by email.